Macorner.co

DO NOT BUY FROM MACORNER!!!

DO NOT BUY FROM MACORNER!!! There is a profound disconnect between what this company claims to offer and what it actually delivers. I placed my order on Thu, May 1, 2025. When I placed the order, their web site clearly stated "Order today and get it by: May 5 - 8" I have a screenshot showing this. On May 8, 2025, the promised delivery date, I have another screenshot from USPS tracking showing that they hadn't even shipped it yet! It didn't ship until May 9, 2025 and I didn't receive it until May 12, 2025, the day AFTER Mother's Day! If that wasn't bad enough, when I contacted customer support, their excuse was "your order has experienced an unexpected delay due to the high volume of shipments at our carrier’s facility during this busy Mother's Day period". THAT IS A DELIBERATE LIE! It was NOT due to USPS BEING busy, IT WAS DUE TO YOU NOT SHIPPING IT UNITL AFTER THE PROMISED DELIVER DATE! UNPROFESSIONAL! Then, to make matters even worse, when I contacted customer service again, they had the audacity to claim, "the shipping label was indeed created on May 2nd, and the package was handed over to the carrier shortly after. However, due to internal delays at the our carrier’s facility, the tracking only showed movement and an official scan on May 9th". That is another bold-faced lie! I've been tracking packages through USPS for 20 years and they have NEVER failed to correctly identify when they are in possession of a package. Anyone can create a shipping label, claim that they sent it to USPS, then claim that USPS "only showed movement" several days later. That is a deplorable lie! The claims made by this company are, at best, misleading—and at worst, deliberately false. DO NOT BUY FROM MACORNER!!!

I bought from Macorner for the first time and I had some doubts.

I bought from Macorner for the first time and I had some doubts. I had never used them before and it was for an important occasion. If you are not in a rush with the delivery and plan ahead, you'll be happy with your order. I got something meaningful for my 91-year-old Mother to cherish her Grandchildren, and it turned out just Beautifull!

So, the coffee cups I got both have blurry pictures all over.

So, the coffee cups I got both have blurry pictures all over. Not sure if they’re supposed to look like that, but it feels pretty cheap to send them like that to me.

Scam

I placed my order on April 27 and received a confirmation with an order number, but as of June 3, I still haven’t received the product or even tracking information. I contacted customer service and was told they couldn’t verify my address, so I promptly resent the correct information. Since then, I’ve heard nothing back. I spent $45 on a product I never received, and they have refused to issue a refund. Very disappointing experience with poor communication and no accountability. I would not recommend ordering from this company.

This is my second time buying from your company!

This is my second time buying from your company! Got gifts for Mother’s Day and my daughters & Granddaughter realy liked the sun catchers with their kids' pictures. After that, I got stuff for Father’s Day too for the guys in the family! The custom Tee shirts came, just waiting on the hats now, they’re coming soon!! Will for sure be ordering again!

What a disappointment!!!

I ordered my item on April 28th the website said delivered before Mother's Day. I did not get an update until may 9 saying that it would be delivered Monday. Day after mothers day. trying to get ahold of somebody and get info is a joke. they will only tell you I'll have somebody contact you within 48 hours which nobody will. So they have ruined Mother's Day Had plenty of time but that's what happens when you order it from a company that gets their stuff from China. And has to wait for it to be sent to Them . what a disappointment this company is. I would give less then 1 star if I could DO NOT BUY FROM THEM.

I placed my order on May 1st because it said

I placed my order on May 1st because it said I would receive it before Mother's Day. The label has been made, but USPS claims they haven't gotten my package yet. I'm hoping it will still arrive in time!!

horrible

this is a total scam! I bought 3 things and they never showed up>:( I don't recomended and its just not worth it.

The product came quicker than I thought it would

The product came quicker than I thought it would, and even though the package was slightly "open", the item inside was perfectly fine, so no worries!

Good item. Well made cup.

Good item. Well made cup. Very smart design. I shocked my wife. She realy liked it. Brightened her day a lot. She smiled big when she saw it. The colors look nice. Came fast in the mail. Packed safe. We both liked how it looked. Will buy agian.

I purchased 2 memorial peices for my daughter...

I purchased 2 memorial peices for my daughter...her dear 12 year old schnoodle fur baby passed from cancer. She realy liked the personal touch and seeing her fur baby's photo on the ornament. I appreciate the quality and cost of the items. I plan to order from Macorner again.

I ordered a present for my daughter

I ordered a present for my daughter, but the tracking has not been updating. ORD#XMNNNL162316; MA#863704. Can you give me an EAT?

I was searching for a memorial gift for my son-in-law

I was searching for a memorial gift for my son-in-law who lost his mother 8 months ago. I came across this lovely visor clip with wings in memory of his mom. It's really beautiful and a great gift for him since he drives a truck for work and will notice it regularly. The order was just as shown and described. The shipping and delivery were quick as well.

Took my money no product

They took my order, took my money the next day, still no email confirmation. I’ve been back and forth with them via email even to the point of them saying the product was delivered to an address in California and I live in NC 4 days before I even ordered it. This company will steal your money! Buyer beware!

Lovely gift for animal lovers.

Lovely gift for animal lovers. It would be better if the dog's pictures could be more accurate. Adding glasses would also be a nice touch.

I’m not exactly sure how this clever

I’m not exactly sure how this clever product ended up on my laptop sidebar, but I'm glad it did. I bought the "A Girl and Her Dog" mug for my wife, and she was so happy with the personalized details and the artwork. The variety of design options made it easy to create something that really resembled our reality. Good job Macorner and thanks.

I don't like that I ordered two custom mugs

I don't like that I ordered two custom mugs, one for me and one for my sister. My mug came without any issues. However, my sister's mug arrived damaged. I submitted two tickets about the broken mug, along with pictures, but got no reply and no replacement for her mug. Poor replacement policy. Really disappointed. Order number is MA#715938.

I really like the variety of ways they let you personalize

I really like the variety of ways they let you personalize gifts for people who mean a lot to you. It can be tough finding the right gift for someone who seems to have it all. But Macorner has helped me get around that problem and has offered some truly emotional gifts on a few occasions.

Stay away from this company

Ordered a Xmas ornament for one of my long time clients. Unfortunately the gift arrived after Xmas, 2 weeks+ after it was ordered. Don't pay attention to their reviews on Amazon, as everywhere else thinks these folks are a scam and I agree.

Wonderful company.

Wonderful company. When my parcel didn’t arrive, I sent them an email about getting a new one since the item was really important to me. Got a quick response saying they’d send another, and they did. This business made me feel so cared for, almost like they really knew me. Than you!

Poor customer service

My order was placed at 11:43pm While was sleeping. There was no way I could cancel order within their 2 hour period. This company is a sham with no integrity. Never buy anything from them.

I ordered some beautiful Christmas ornaments from Macorner

I ordered some beautiful Christmas ornaments from Macorner to mark the arrival of our first grandchild, and they were just lovely. I was so happy with them that I ended up buying two more for my daughters, and they really made us smile! The ornaments are well made and have a great design—really great value. The service from Macorner was fantastic—quick, dependable, and very considerate. These special pieces on our trees made our holiday even more special. I definitely recommend Macorner for their wonderful and well-crafted products!

I bought a gift for my wife early December.

I bought a gift for my wife early December. Still haven't gotten it or any updates. I tried calling but just get voicemail. Left messages and no response. The email tracking number doesn't work at all. It's now January 9th, 2025 and nothing has come. I wanted to leave a good review, but this is not good for buisness. I'm close to disputing the charge with my bank. UPDATE: Finally got the item today and it's made very nice! Just like the description. Took a long time to arrive with no way to track or any updates, but... my wife loves it. Sorry for the bad review. The holidays and weather delayed things. Thanks, Macorner!

I got my order and I am happy with the product.

I got my order and I am happy with the product. It didn't arrive in time to send to my family for Christmas, but I still got it, and my family said it was a nice, personalized gift. Just make sure to order things that need to arrive on time at least a month ahead!

I made a Christmas purchase in early November.

I made a Christmas purchase in early November. Still waiting. Tracking is hard to follow with them. No one to contact. I got 2 items out of 3. The first one is nice, but it’s smaller than I thought. Be sure to check sizes before buying. I give them a 3 because of the unique items they have.

I purchased a set of personalised jogging pants

I purchased a set of personalised jogging pants for my wife for Christmas, and I’m really pleased with both the product and the service. Ordering from a new company always has some uncertainty, but this time it worked out well. The pants are of a high standard, and I've even gone ahead and ordered a matching personalised mug! Normally, I don't leave reviews, but this time I felt it was worth sharing.

I ordered 3 custom Christmas tree decorations.

I ordered 3 custom Christmas tree decorations. Two of them were great and in perfect condition, but one was broken when it arrived. This was my first time buying from macorner, so I was a bit worried I might not get a response for an exchange. However, they got back to me quickly and sent a replacement without any hassle. Knowing that they have good customer service and are easy to contact for issues makes me feel more at ease to shop with them again.

The ornament arrived earlier than expected

The ornament arrived earlier than expected, well-packaged, and seems to be made with care. It actually looks nicer than the picture with a nice clear background.

Not great. Avoid them!

Not great. Avoid them! They take your money but fail to deliver the product. Their customer support is bad. They claim to replace items if lost in transit, but this isn't true. Better to stay away. They're not good!

I ordered a jewelry plate for a friend.

I ordered a jewelry plate for a friend. The names and flowers looked like a sticker was put on it. Not the quality I hoped for the price.