Support slow during outage
During a morning crunch, the site sputtered and my queued shares froze. I opened a ticket and received an acknowledgment, but the follow up took longer than I hoped and status updates were sparse. Billing was fine, and the backlog cleared later that day, yet I lost a chunk of momentum. When it runs, it saves hours, no question. I just want faster communication during hiccups and clearer credits guidance if downtime hits again.
0 comentarios
Respondiendo a anika mcdonald
El comentario debe tener al menos 10 caracteres.